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  • Try switching to a different browser or internet connection.
  • Clear your browser cache and cookies, then refresh the page.
  • Still stuck? Go to the Help section for support.
  • Share a screenshot so we can see what’s happening.
  • Make sure all questions are attempted. In SQL, clicking “Show Answer” may block completion.
  • If it still doesn’t reflect, contact tech support.
  • Check your internet connection and refresh the page.
  • Confirm you’re logging in with the correct mobile number or email.
  • If nothing works, reach out to tech support.
  • Ensure a strong network signal.
  • Enter the correct OTP. If blocked due to too many attempts, contact support.
  • It may be a browser or internet issue. Refresh or try another browser.
  • Still facing it? Ping the tech support team.
  • Could be unstable internet or switching tabs.
  • Use a stable network and avoid minimizing your window.
  • If this happened despite following all rules, contact support.
  • Double-check if all units—including Growth Cycle—are complete.
  • If everything is done, contact support to look into it.
  • Try again after refreshing or using a different device/network.
  • If still not marked, report to tech support.
  • Might be a network glitch. Retry on a stable connection.
  • Still not updating? Reach out to support.
  • Use a stable network and compatible device (laptop/desktop recommended).
  • Avoid SQL unit skips or clicking “Show Answer.”
  • Still stuck? Contact support.
  • Refer to the Biometric Face Verification troubleshooting guide or reach out to support.
  • It’s a certificate issue. Please report to tech support.
  • Daily unlock happens after 6 PM. If it’s past 6 PM and still locked, report it.
  • This is likely a technical glitch. Report to the tech team.
  • Switch your network or refresh the page.
  • Still seeing it? Contact tech support.
  • That unit may have been removed. If it’s still showing, report the issue.
  • Speed can be changed only once every 7 days.
  • If the option is missing or showing errors, contact support.
  • Make sure criteria units are completed.
  • If it’s a weekday GC, it’ll unlock on Monday.
  • If it’s Monday and still locked, reach out to support.
  • Try a different network or device.
  • Still getting the error? Contact support.
  • This might be due to removed units still appearing. Report the issue.
  • Log out, update Chrome, clear browsing data, and restart your device.
  • Follow the same steps as above: log out, update Chrome, clear cache, and try again.
  • Still not working? Contact tech support.
  • Please try again after an hour.
  • Log out, update Chrome, clear cache, and restart.
  • Try the same browser fix steps. If it doesn’t resolve, let us know.
  • Go to Chrome > More > More Tools > Clear browsing data > Select ‘All time’ > Clear data.
  • Share the course name or link with us—we’ll help you right away.
  • Check your code for mistakes. Post it in the Discussions section for help.
  • No worries—it’s a security display. Everything’s fine!